Absa Bank
"Strong collector performance is one of the key drivers that ensure efficiency and optimal results. We are committed to improving the effectiveness of our collectors and this seminar is designed to equip our personnel with the communication and negotiation skills that will enhance our collections performance."
 

Catherine Foster
National Manager

Ceska Sporitelna
"Our bank is focused on offering an enhanced level of service to satisfy the growing needs of our customers. We selected PIC Solutions for their vast experience and understanding of the banking industry in Europe. Through this HealthCheck, consultants from PIC Solutions will help us align our collections policies and procedures with new strategies."
 

Harald Walitsch
Head of Credit Risk Management Retail

CrediMax
"We are committed to improving risk management best practices in our organisation and ultimately increasing our bottom-line results. We selected PIC Solutions for their extensive international experience of business best practices in the financial services industry. This Collections HealthCheck will provide us with a strategy to enhance our collections environment and improve our credit card portfolio."
 

Mohammed Malik
Head of Support Group

Emirates Bank
"We are focused on maintaining our position as a leading financial institution in the Middle East banking market. PIC Solutions consultants used their extensive experience of the Middle East market to conduct the Collections HealthCheck. We are delighted by the outcome of this project which ensured that our collections policies and procedures were aligned with our new strategies."
 

Graeme Steele
Manager Group Operations

Nedbank
"We are committed to effectively managing our delinquent accounts to minimise bad losses and also maintain the high customer service our customers expect from Nedbank. PIC Solutions understands the various factors impacting our collections environment and this HealthCheck aims to determine if we are meeting these objectives and confirm that our strategies are aligned with collections best practices."
 

Stuart Parvess
Head of Collections and Recoveries

Standard Bank
"Standard Bank is committed to training and improving the skills of our collections department. Through this interactive seminar we can maximise the skills of our collections personnel and improve our collections strategies. Knowledgeable and experienced personnel will ensure that our Bank maintains a high-quality relationship with all our clients."
 

Andre Tredoux
Head: Retail Collections