Overview

PIC Solutions has an established track record in the following customer management specialisations:

Analytical Applications

Whether you need to target customers or choose characteristics to assess behaviour, our analytical specialists will help you gain greater insights into your portfolios and customer behaviour. PIC Solutions develops applications with advanced statistical methodologies and builds profitability models, affordability models, and determines provision by employing the industry’s foremost specialists. Through successful data driven strategies applied across the credit life cycle, you can consistently optimise the profitability of your customers.

Consulting Solutions

Gain greater insights into your portfolios and customer behaviour by engaging with our analytical specialists. Through using the latest technology and industry expertise, our specialists develop statistical models using various behavioural characteristics to drive strategies, whether it be to forecast profitability, affordability or provisioning of bad debt. Through successful data driven strategies, the profitability of your customers can be optimised.

FICO Products

PIC Solutions is the FICO (formerly known as Fair Isaac Corporation) partner for the Africa Middle East region. Our highly qualified ICT personnel provide all sales and support for the entire suite of FICO products and services. This includes consulting, project management, integration services, first line software support and ongoing maintenance and development.

Fraud Management

With the rapidly changing face of fraud you need to be constantly prepared for the latest attacks. Our specialist personnel have a track record of successful fraud prevention and identification across the entire fraud life cycle – from point of application to compromise and usage.

Outsourcing Partnerships

Credit providers are constantly challenged by a global credit skills shortage. PIC Solutions provides a solution to this dilemma and offers a wide range of outsourced services to the credit risk industry. From outsourced credit risk management, through credit systems resources, to outsourced credit processing, PIC Solutions has the tools that you need. Some of South Africa’s major retailers have developed a successful outsourcing relationship with PIC Solutions. All PIC Solutions outsourcing clients benefit from access to leading skills whilst realising the financial savings of outsourcing.

Predictive Modelling

Our predictive modelling specialists work closely with our analytics and consulting departments to develop scorecards, scorecard alignments and perform scorecard monitoring services. These products and services are developed using state of the art technologies to ensure the accurate prediction of the risk, spend, attrition and recovery potential of your customers.

Software Services

Our ICT personnel have extensive industry experience, ranging from project management business analysis and software design, to credit systems analysis, design and coding. We have significant project experience with credit management products and systems, including: Vision21, VisionPLUS®, TRIAD™ and Hogan CAMS. PIC Solutions has 2 product offerings, namely AppSmart and CollectSmart.  AppSmart is a best practice account origination system and CollectSmart is a powerful, modular enterprise-wide collections system.

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